FAQs

FAQs

We ship within the UK as well as many other countries around the world.

Use promo code “CHEERS” on the cart page for 10% off your first order! Minimum order requirement is £50.

Due to the nature of the product we are currently unable to process debit or credit card payments. Currently payments can be made using either cryptocurrency or crypto vouchers.

Click here for steps on how to buy cryptocurrency

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We offer; Free, Standard and Express Shipping

Yes.  We ensure that your package is packaged with care and vacuumed sealed.  This protects your purchase and privacy.  Our shipping agents are secure and discreet.

All orders and payment received by 13:00 will ship out the same business day.

If we receive your payment after 13:00, your order will ship out the following business day.

Any orders received over the weekend will be shipped Monday morning

Your package will come in a standard mail envelope lined with padded air pocket bubble wrap to protect the contents of your order. There is no indication of the contents.

The contents of each order is carefully package by product group, each in its own air-pocketed bag to prevent any products from being crushed or squished.

If you have not received your order two business days (weekend not included) past the expected delivery date, contact us.  We can do a trace with the distributor to find out whether it is still in transit, with delivery personnel, or deemed lost. This trace can take between 1-5 business days.

 

Unfortunately all sales are final. We can exchange your product with another item given that the difference and delivery fee is paid and that the item is in it’s original condition.