FAQs
FAQs
What Countries Do you Ship To?
We ship within the UK as well as many other countries around the world.
Is There Any First Time Discount Code?
Use promo code “CHEERS” on the cart page for 10% off your first order! Minimum order requirement is £50.
What Type Of Payments Do you Accept?
Due to the nature of the product we are currently unable to process debit or credit card payments. Currently payments can be made using either cryptocurrency or crypto vouchers.
What Shipping Methods Are Available?
We offer; Free, Standard and Express Shipping
Is My Package Shipped Safely?
Yes. We ensure that your package is packaged with care and vacuumed sealed. This protects your purchase and privacy. Our shipping agents are secure and discreet.
When Does My Order Ship Out?
All orders and payment received by 13:00 will ship out the same business day.
If we receive your payment after 13:00, your order will ship out the following business day.
Any orders received over the weekend will be shipped Monday morning
What Will My Package Look Like?
Your package will come in a standard mail envelope lined with padded air pocket bubble wrap to protect the contents of your order. There is no indication of the contents.
The contents of each order is carefully package by product group, each in its own air-pocketed bag to prevent any products from being crushed or squished.
I Have Not Received My Order. What Next?
If you have not received your order two business days (weekend not included) past the expected delivery date, contact us. We can do a trace with the distributor to find out whether it is still in transit, with delivery personnel, or deemed lost. This trace can take between 1-5 business days.
Can I Return An Order?
Unfortunately all sales are final. We can exchange your product with another item given that the difference and delivery fee is paid and that the item is in it’s original condition.